Valid from 1.8.2025
1. The controller
Beneflow Oy
Business ID: 3496539-6
Address: Pukinmäenaukio 2, 00720 Helsinki
Phone: +358 40 900 4030
E-mail: info@beneflow.fi
2. Contact person for data protection matters
Name: Veikko Timonen
Email: veikko.timonen@beneflow.fi
Phone: +358 40 900 6464
3. Name of the register
Beneflow Oy’s customer register and website user register
4. Purposes for which personal data are used
We process your personal data for the following purposes:
- Organising customer service and managing customer relations
- Providing and developing our services
- Marketing and communication (subject to consent)
- Fulfilling statutory obligations
- Ensuring the functionality of the website
- Statistical analysis and reporting
5. Personal data processed
We may process the following categories of personal data:
Basic information:
- Name
- Contact information (address, phone number, email address)
- Company information (company name, business ID, sector of activity)
Website usage data:
- IP address
- Browsing data
- Site visit data
- Cookie information
Customer relationship information:
- Contract information
- Billing information
- Customer service contacts
- Payment history
6. Legal basis for personal data
We process your personal data on the following legal grounds:
- Fulfilling a contract – to manage a customer contract
- Legitimate interest – to conduct and develop business
- Consent – for marketing communications and processing of voluntary data
- Legal obligation – to comply with accounting and tax legislation
7. Retention periods for personal data
- Customer data: retained for the duration of the customer relationship and up to 10 years after the end of the relationship
- Accounting records: 10 years in accordance with the Accounting Act
- Marketing authorisations: until consent is withdrawn or 3 years after last contact
- Website usage data: up to 26 months
8. Disclosures and transfers of personal data
We may disclose personal data as follows:
Regular disposals:
- IT service providers (hosting, email, cloud services)
- Accounting and bookkeeping service providers
- Statutory authorities (tax authorities, customs)
Data transfers outside the EU/EEA: We use some service providers located outside the EU/EEA. We ensure that all transfers take place in accordance with GDPR requirements with appropriate safeguards.
9. Rights of the data subject
You have the right:
Right of access – To be informed about the personal data we process
Right of rectification – Correct incorrect or incomplete information
Right to erasure – Request the deletion of your data under certain conditions
Restriction of processing – Request restriction of processing in certain situations
Portability – Get your data in a machine-readable format
Right to object – Object to the processing of your data on the basis of legitimate interest
Withdraw consent – Withdraw your consent at any time
You can exercise your rights by contacting us by email or telephone.
10. Supervisory authority
If you believe that the processing of your personal data infringes data protection law, you can lodge a complaint with the Data Protection Ombudsman:
Office of the Data Protection Ombudsman
P.O. Box 800, 00521 Helsinki
Tel: 029 566 6700
E-mail: tietosuoja@om.fi
11. Cookies
Our website uses cookies to improve your experience and analyse your use of the site.
Necessary cookies – To ensure the functionality of the site Analytical cookies – To analyse the use of the site (Google Analytics) Marketing cookies – For targeted advertising (with consent)
You can manage your cookie settings from your browser settings or via the cookie banner on our website.
12. Information security
We take appropriate technical and organisational measures to protect personal data:
- Data encryption during transmission and storage
- Access management and access control
- Regular security audits
- Staff training on data protection
13. Amendments to the Privacy Statement
We reserve the right to update this Privacy Policy. Any significant changes will be communicated on our website and, where appropriate, directly to our customers.
14. Contact information
If you have any questions about data protection, please contact us:
Beneflow Oy
info@beneflow.fi
+358 40 900 4030
Pukinmäenaukio 2, 00720 Helsinki
This Privacy Policy was last updated on 31.7.2025.
